App lication of quality control circle management in enhancing the satisfaction degree of doctors to intestinal cleaning degree of patients
QIN Xi-xiang PENG Tie-li ZHANG Han-xian SU Kai-hua LIU Jun-ying
Department of Digestive Medicine,the Sixth Affiliated Hospital of Guangzhou Medical University;People's Hospital of Qingyuan City in Guangdong Province,Qingyuan 511500,China
Abstract:Objective To explore the application effects of quality control circlemanagement in enhancing the satisfaction degree of doctors to intestinal cleaning degree of patients.Methods 100 patients accepted colonoscopy examination in the department of digestivemedicine in our hospital from July in 2014 were selected as the control group according to convenience sampling method,100 patients accepted colonoscopy examination in the department of digestive medicine in our hospital from December in 2014 were selected as the observation group.The observation group was given quality control circlemanagement,the control group was not given quality control circlemanagement.The satisfaction degree of doctors to intestinal cleaning degree of patients and related indicators in the two groups was compared.Results The satisfaction degree of doctors to intestinal cleaning degree of patients in the observation group was 93%,which was higher than 75%in the control group,with significant difference (P<0.05).The application ability of quality control circle,team spirit,professional knowledge,communication and coordination ability,activity confidence and responsibility honor score in the observation group was higher than that in the control group,with significant difference (P<0.05). Conclusion Carrying out quality control circle activity is beneficial to improve the intestinal cleanliness of patients and which can also promotes the ability of circlemember's knowledge and application of quality control circle at the same time.
覃喜香;彭铁立;张寒仙;苏凯华;刘均英. 品管圈管理在提高医生对患者肠道清洁满意度中的应用[J]. 中国当代医药, 2016, 23(27): 28-30.
QIN Xi-xiang;PENG Tie-li;ZHANG Han-xian;SU Kai-hua;LIU Jun-ying. App lication of quality control circle management in enhancing the satisfaction degree of doctors to intestinal cleaning degree of patients. 中国当代医药, 2016, 23(27): 28-30.
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