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Effect of "Wuxin" work combined with quality control team on nursing management quality of department of anorectal surgery
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| PENG Jun-lan ZHONG Jin-hong WANG Jin LIU Ke-wen PENG You-qing WANG Ting DAI Qing-xiang |
| The Second Department of Surgery,Ji′an Hospital,Shanghai Dongfang Hospital,Jiangxi Province,Ji′an 343000,China |
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Abstract Objective To explore the effect of "Wuxin" work combined with quality control team on nursing management quality of department of anorectal surgery.Methods From October 2018 to May 2019,sixty patients admitted to the Department of Anorectal Surgery in Ji′an Hospital,Shanghai Dongfang Hospital were selected and provided with the traditional management mode (as before management).And sixty patients admitted to the Department of Anorectal Surgery in Ji′an Hospital,Shanghai Dongfang Hospital from June 2019 to January 2020 were selected and provided with the new management mode of "Wuxin" work combined with quality control team (as after management).There were 13 nursing staffs in total.The work intensity of nursing staffs,patient′s satisfaction and the occurrence of complications before and after the implementation of the new management mode of "Wuxin" work combined with quality control team were compared.Results After the new management mode of "Wuxin" work combined with quality control team was launched,the working intensity score of nursing staff was lower than that before,the difference was statistically significant (P＜0.05).The satisfaction scores of nursing management quality dimensions,such as nursing process,service attitude and nurse-patient relationship,after the new management mode of "Wuxin" work combined with quality control team was launched were all higher than those before,with statistically significant differences (P＜0.05).After the new management mode of "Wuxin" work combined with quality control team was launched,the overall incidence of complications in patients (3.33%) was lower than that before management of 18.33%,and the difference was statistically significant (P＜0.05).Conclusion The implementation of the new management mode of "Wuxin" work combined with quality control team in anorectal surgery can reduce the incidence of nursing complications and has a marked effect on the continuous improvement of nursing quality.
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