|
|
Observation on the Effect of Humanized Nursing Service Mode in Nursing Care Management of Ophthalmology |
WU Li-ying ZHOU Ping LIANG Dong-hong ZHU Zhao-hua WANG Guang-xiu |
Department of Outpatient,the Affiliated Hospital of Guangdong Medical University in Guangdong Province,Zhanjiang 524001,China |
|
|
Abstract ObjectiveTo explore the application effect of humanized nursing service model in ophthalmic outpatient nursing management.Methods132 cases of ophthalmology outpatients were randomly divided into our department from June 2015 to May 2016.The routine group used the routine nursing service mode in the nursing management work.The humanized group applied the humanized nursing service mode in the nursing management work.The scores of nursing management,the quality of care received:,the attitude of nursing staff,the score of operation skills,the score of mission work,the incidence of eye care and nursing,and the change of mental state before and after nursing were compared between the two groups.ResultsThe satisfaction rate of nursing management in the humanized group was higher than that in the conventional group(P<0.05).The score of the quality of the humanized group,the attitude of the nursing staff,the score of the operation skill and the score of the mission were better than those in the conventional group (P<0.05).The incidence of eye care in the group was lower than that in the conventional group (P<0.05).Before treatment,there was no significant difference in psychological anxiety and depression between the two groups(P>0.05);after nursing,the degree of anxiety and depression in the humanized group was significantly lower than that in the conventional group (P< 0.05).ConclusionThe application of humanized nursing service model in the management of ophthalmic outpatient nursing care can be achieved by providing good nursing service,effectively reducing the bad mood of patients,reducing the occurrence of nursing errors and improving patient satisfaction.
|
|
|
|
|
[1] |
王娟.人性化护理服务模式在眼科门诊护理管理工作中的应用效果观察[J].中国卫生产业,2016,13(5):193-195.
|
[2] |
Borooah S,Grant B,Blaikie A,et al.Using electronic referral withdigitalimagingbetweenprimaryandsecondaryophthalmic services:a long term prospective analysis of regional service redesign[J].Eye,2013,27(3):392-397.
|
[3] |
杨君.人性化护理服务模式在眼科门诊护理管理工作中的应用[J].蚌埠医学院学报,2014,39(6):826-828.
|
[4] |
Pan C,Zhang DL,Kon A,et al.Patient flow improvement for an ophthalmic specialist outpatient clinic with aid of discrete event simulation and design of experiment[J].Health Care Managem Sci,2015,18(2):137-155.
|
[5] |
李亚静,白玉琳,许冬梅,等.人性化护理理念在眼科手术室护理中的效果评价[J].世界临床医学,2016,10(22):22.
|
[6] |
王芳.人性化护理模式在眼科门诊护理管理工作中的探讨[J].中国当代医药,2016,23(29):153-155.
|
[7] |
薛亮,侯建萍,于晋,等.人性化护理在眼科手术室中的应用效果[J].全科护理,2016,14(18):1908-1909.
|
[8] |
古风琴.人性化护理服务模式在眼科门诊护理管理的应用价值[J].中国实用医药,2016,11(23):250-251.
|
[9] |
王娟.人性化服务模式在眼科门诊护理工作中的应用效果观察[J].中国卫生产业,2016,13(5):193-195.
|
[10] |
孙建华,李岩.人性化护理在眼科局麻手术护理中的应用价值[J].中国急救医学,2016,36(Z1):190-191.
|
[11] |
黄武多,王雅丽.人性化护理服务模式在门诊护理管理工作中的应用[J].实用临床医药杂志,2015,19(20):192-193.
|
[12] |
王春苑,钟婷.人性化护理服务模式在眼科门诊中的应用[J].内蒙古中医药,2013,32(1):149-150.
|
[13] |
顾敏晖.耳鼻喉眼科的人性化护理干预体会[J].深圳中西医结合杂志,2014,24(9):177-178.
|
[14] |
汤淑华,黄丽.人性化护理在内科门诊护理管理中的应用[J].中医药管理杂志,2016,24(18):90-91.
|
|
|
|