云探视提高急诊重症监护室患者满意度研究调查分析

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Abstract Objective To explore the application effect of cloud visitation in emergency intensive care unit (EICU) patient visitation management.Methods A total of 265 patients admitted to the EICU during the period of the routine bedside appointment visit mode in Jiujiang First People′s Hospital from January to December 2020 were selected as the control group,and 265 patients admitted to the EICU during the cloud visit mode in Jiujiang First People′s Hospital from January to December 2021 were selected as the observation group.The incidence of nosocomial infection,ICUacquired asthenia,the incidence of delirium,the psychological status of family members,patient satisfaction and the incidence of nurse-patient disputes were compared between the two groups.Results There was no significant difference in the psychological state of family members between the two groups before visiting (P＞0.05).The incidence rates of ventilator-related pneumonia,indwelling catheter-related infection and catheter-related blood infection in the observation group were lower than those in the control group,and the differences were statistically significant (P＜0.05).The total incidence of ICU-acquired weakness and delirium in the observation group was lower than that in the control group,and the difference was statistically significant (P＜0.05).The scores of self-rating depression scale (SDS) and self-rating depression scale (SDS) in the observation group were lower than those in the control group,and the differences were statistically significant(P＜0.05).The family satisfaction of the observation group was higher than that of the control group,and the incidence of nurse-patient disputes was lower than that of the control group,with statistical significances (P＜0.05).Conclusion Adopting cloud visitation in the visit management of EICU patients can reduce the incidence of infection and delirium,ensure the safety of patients seeking medical treatment,effectively reduce the negative emotions of patients′ families,reduce the contradiction between nurses and patients,and thus improve patient satisfaction.

Key words： Cloud visit Emergency intensive care unit Related infection Psychological state Satisfaction Nursepatient dispute

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https://www.dangdaiyiyao.com/EN/ OR https://www.dangdaiyiyao.com/EN/Y2022/V29/I22/161

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