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| Common questions and analysis of drug consultation in outpatient pharmacy |
| YIN Wenjing SU Kejian LU Guohong▲ |
| Department of Pharmacy,Renji Hospital,School of Medicine,Shanghai Jiao Tong University,Shanghai 200127,China |
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Abstract Objective The data of drug consultation in outpatient drug consultation room of South Renji Hospital Affiliated to Shanghai Jiao Tong University School of Medicine were analyzed and summarized to improve the level of pharmaceutical care,improve the quality of drug consultation service and promote rational drug use.Methods The data of 5110 cases of professional pharmaceutical consultation in outpatient drug consultation room from January to December 2020 were classified and statistically analyzed,and the main factors and secondary factors were analyzed by using Pareto diagram.Results Among 5110 cases of professional pharmaceutical consultation,there were more women than men,and there were 3007 cases of women,accounting for 58.85%.There were 2103 male cases,accounting for 41.15%.4794 cases were mainly consulted by patients and their families,accounting for 93.82%.Among them,middle-aged and elderly patients (40-70 years old) were consulted more,3585 cases,accounting for 70.16%.Professional pharmaceutical problems were divided into 10 types of data,the main factors were found to be usage and dosage,precautions,adverse reactions,medication guidance for special devices,drug interaction,etc.,and the accumulative component ratio ranged from 0-80%.Among the 13 types of drugs consulted,drugs of cardiovascular system,digestive system,respiratory system,nervous system,anti-infective system and endocrine system were the main factors,and the accumulative composition ratio ranged from 0-80%.Conclusion According to the analysis of the main and minor problems of the content and type of consultation,consulting pharmacists can improve the level of pharmaceutical care and promote rational drug use.
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