确立危急值及危急值报告制度在检验科的应用

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Abstract Objective To explore the clinical significance of establishing the critical value and critical value reporting system in clinical laboratory.Methods A total of 150 patients who were admitted to the People′s Hospital of Yangdong District,Yangjiang City from January to December 2019,before the implementation of the critical value reporting system were selected as the control group.The other 150 patients from January to December 2020,after the implementation of the critical value reporting system were selected as the observation group.The quality management level,the incidence of medical accidents and doctor-patient disputes and patient satisfaction were compared in the two groups.Results The critical value reporting system tested a total of 3 084 735 times,of which 5148 cases had critical values,accounting for 0.17%,and the white blood cell critical value ranked first.The quality management scores of the observation group were higher than those of the control group,and the differences were statistically significant (P＜0.05).The incidence of medical accidents in the observation group was 1.38%,the incidence of doctor-patient disputes was 0.69%,which were lower than those of the control group (6.29%,5.59%),and the differences were statistically significant (P＜0.05).The patient satisfaction of the observation group was 98.62%,which was higher than 90.91% of the control group,and the difference was statistically significant (P＜0.05).Conclusion The establishment of the critical value and critical value reporting system in clinical laboratory has outstanding effects on improving the management quality and patient satisfaction,which is conducive to reducing the incidence of medical accidents and doctor-patient disputes,and can be promoted.

Key words： Department of Laboratory Critical value Critical value reporting system Quality management scoring Satisfaction Medical malpractice

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	DIAO Yulan
	HUANG Yong
	YAN Ziyong

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DIAO Yulan,HUANG Yong,YAN Ziyong. Application of the establishment of critical value and critical value reporting system in clinical laboratory[J]. 中国当代医药, 2022, 29(3): 135-137转141.

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https://www.dangdaiyiyao.com/EN/ OR https://www.dangdaiyiyao.com/EN/Y2022/V29/I3/135

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