Effect of data envelopment analysis for evaluation of hospital human resources efficiency
PEI Jia1 LIANG Dawei1 GAO Siyuan2▲
1.Department of Quality Management,Luoyang Orthopedic-Traumatological Hospital in Henan Province (Henan Provincal Orthopedic Hospital),Henan Province,Zhengzhou 450046,China;
2.Department of Purchasing,Luoyang Orthopedic-Traumatological Hospital in Henan Province (Henan Provincal Orthopedic Hospital),Henan Province,Luoyang 471002,China
Abstract：Objective To explore the effect of data envelopment analysis(DEA)on human resources efficiency evaluation in hospital so as to provide suggestions for optimizing the allocation of hospital human resources.Methods The human resources allocation status and input-output data of Luoyang Orthopedic-Traumatological Hospital in Henan Province(Henan Provincal Orthopedic Hospital)from January 2012 to December 2021 was collected.From two dimensions of service and economy,the data envelopment method of BCC model and Spearman correlation analysis were used to evaluate the human resource efficiency of the hospital,and the invalid year was analyzed by projection.Results The average service efficiency of the hospital from 2012 to 2021 was 0.897,and the output efficiency of 4 years was relatively effective,accounting for 40%.In the ineffective years of DEA,the redundancy rate of health technicians was higher in 2016,reaching 17.74%.The redundancy rate of traditional Chinese medicine physicians/pharmacists was relatively high in 2015,reaching 19.33%.The average economic efficiency of the hospital from 2012 to 2021 was 0.745,and the output efficiency of 1 year was relatively effective,accounting for 10%.In the ineffective years of DEA,the redundancy rate of health technicians was higher in 2016,reaching 30.88%.The redundancy rate of TCM physicians/pharmacists was relatively high in 2014,reaching 30.92%.Conclusion There are redundant human resources in the hospital,and the redundancy of human resources in economic output was greater.It is necessary to optimize the scale of input-output and the structure of human resources to further improve the efficiency of hospital operation.
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