Abstract：Objective To analyze the reasons of prescription withdrawal in Outpatient Pharmacy of Shanghai Electric Power Hospital,so as to ensure drug safety and reduce drug withdrawal in Outpatient Department.Methods A total of 145 prescriptions returned from outpatient pharmacy of Shanghai Electric Power Hospital from January to June 2019 were selected as the research objects by retrospective analysis.The causes of drug return events,drug types and departments involved in drug return problems were analyzed,in order to reduce the rate of drug return in outpatient pharmacy.Results From January to June 2019,a total of 66 650 prescriptions were dispensed in outpatient pharmacy,among which 145 prescriptions were returned,accounting for 0.22%of the total prescriptions in half a year.The reasons for drug return were mainly drug factors,medical factors and patient factors,among which patient factors accounted for 48.96%of the total return factors.The drug return problems occurred in Outpatient Pharmacy were more related to drug types and drug return departments,with the highest proportion of cerebrovascular drug return in the center (40.00%)and the highest proportion of internal medicine in the drug return department (29.66%).Conclusion The causes of Outpatient Pharmacy drug return are complex and diverse.Pharmacy personnel should improve the outpatient drug return operation process,standardize and strictly implement the drug return system,strengthen communication between doctors and patients,improve patients'trust in doctors and compliance with drugs.Pharmacy personnel should also communicate with doctors in a timely manner to promote rational drug use,reduce drug returns due to controllable factors,ensure drug safety,and reduce the incidence of drug return.
黄晓萍. 门诊药房退药处方原因分析及建议[J]. 中国当代医药, 2022, 29(31): 157-160.
HUANG Xiaoping. Analysis and advice on the reasons for withdrawal of prescriptions in outpatient pharmacy. 中国当代医药, 2022, 29(31): 157-160.
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