Effect of nursing risk management based on the idea of circulation quality control on satisfaction and adverse reactions of outpatients with transfusion
ZHAN Xia-fang1 LI Jun-feng2
1. Nursing Department, Fuzhou Maternal and Child Health Care Center, Jiangxi Province, Fuzhou 344000, China;
2. Operating Room, Fuzhou Hospital of Traditional Chinese Medicine, Jiangxi Province, Fuzhou 344000, China
Abstract：Objective To explore the influence of nursing risk management based on the concept of circular quality control on the satisfaction and adverse reactions of outpatient infusion patients. Methods From July 2018 to December 2019, a total of 100 patients who were infused in the outpatient infusion room of Fuzhou Maternal and Child Health Care Center were selected as the study objects, and randomly divided into two groups by random number table methods, each group had 50 cases. Satisfaction and adverse reactions were compared between the two groups. Results The service attitude, puncture technique, and infusion environment satisfaction scores of the observation group ([4.13±0.42]points, [4.32±0.32] points, [4.15±0.59] points) were higher than those of the control group ([3.82±0.24] points, [3.98±0.27] points, [3.84±0.31] points], the differences were statistically significant(P＜0.05). The total incidence of adverse reactions in the observation group (6.00%) was lower than that in the control group (20.00%), and the difference was statistically significant (P＜0.05). Conclusion The nursing risk management based on the idea of circular quality control can effectively improve the satisfaction of outpatients with transfusion, reduce the incidence of adverse reactions and the conflicts between doctors and patients, which is worthy of clinical application.
收稿日期: 2020-03-20
引用本文:
占晓芳；黎俊峰. 基于循环质控理念的护理风险管理对门诊输液患者满意度及不良反应的影响[J]. 中国当代医药, 2020, 27(29): 195-197.
ZHAN Xia-fang1 LI Jun-feng2. Effect of nursing risk management based on the idea of circulation quality control on satisfaction and adverse reactions of outpatients with transfusion. 中国当代医药, 2020, 27(29): 195-197.
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